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Mental Health Crisis Emergency Calls:
(800) 372-8460 | Local: (517) 346-8460 | TTY: 7‑1‑1

Non-emergency Calls:
(888) 800-1559 | Local: (517) 346-8318 | TTY: 7‑1‑1

Training Information

Training requirements are set by Mid-State Health Network, MDHHS, and CMHA-CEI. Accepted trainings include those from any other CMH, courses vetted by the State Training Guidelines Workgroup (STGW) on Improving MI Practices (does not include in-person trainings), CMHA-CEI in-person training and CMHA-CEI online trainings/tests listed below.  A-Contract Home staff must complete non-classroom trainings online through KnowledgeCity (see further information below). Provider created trainings need to be vetted and approved by the CMHA-CEI Training Unit Coordinator prior to being used to ensure the training meets all quality standards and guidelines. Contact Bridget Doyle at doyle@ceicmh.org for more information on approval for provider created trainings.

Current Training Dates and Registration Links

Key Contacts for Questions about Training

Training Unit Contact Info

Quality Advisor Contact Info

KnowledgeCity: Training Platform for A-Contract Providers within Clinton, Eaton, and Ingham Counties

A-Contract Home Staff are now required to complete the former paper-based trainings online through KnowledgeCity.  The Training Unit will no longer accept any paper-based tests sent in for grading.  Please see the link below for instructions and video tutorials for logging in and completing required trainings.  If you need further assistance, please contact Bridget Doyle or Jennifer Wrather at the training unit. Other Contract Types may be added to KnowledgeCity in the future.

Improving MI Practices: Training Platform for all Contract Types

Improving MI Practices has many non-classroom trainings that would be accepted by CMHA-CEI. Below is the instruction page on how to sign up as an individual. The equivalent IMP classes are listed on the below contract grids. A-Contracts located within Clinton, Eaton, and Ingham can utilize IMP for Recipient Rights only. If you have questions, please contact the Training unit, your assigned Quality Advisor, or the general Quality Advisor email listed above.

Classroom Clipboard: Test Taking Platform for all Contract Types (excluding A-Homes within Clinton, Eaton, and Ingham Counties) 

Classroom Clipboard is a website to take required non-classroom based tests. Refer the the "Required Training" table for the training powerpoints, then click on the "Test" link. This will take you to CMHA-CEI's Classroom Clipboard page. Depending on the required trainings you need (refer to applicable contract type training grid below), you will click the "Take Test" link next to the training title. Ensure to screenshot your final score (must be 80% or above) or download your completed test. Classroom Clipboard does not hold records. Below is an instruction page and instruction powerpoint about completing tests on Classroom Clipboard. 

Training Requirements

Please review the applicable training grid for your agency so you are aware of contractually required trainings for your staff, along with the time frames in which these trainings must be completed.

Required Trainings and Test Links

A-Contracts located within Clinton, Eaton, and Ingham Counties must utilize KnowledgeCity and cannot complete trainings by using the below links.
 
Be sure to check the appropriate training grid listed above for what trainings are required
and what the ongoing training frequencies are.
Training Training and Test Links Initial Requirements
Appeals and Grievances  (BCBA Only)

Training

Test
Within 90 days of hire
Blood Borne Pathogen and Infection Control

Training

Test

Within 30 days of hire
Basic Health & Meds Registration Within 90 days of hire or prior to administering medications (whichever comes *first*)
Medication Refresher Registration 2 years after completing Basic Health & Meds
Corporate Compliance 

Training
Test

Within 90 days of hire
CPR Registration

Within 30 days of hire (Must complete First Aid prior to attending CMHA-CEI CPR Course)

Cultural Competency and Diversity **

Training

Test

Within 90 days of hire
De-Escalation Skills 

Training

Test
Within 90 days of hire
Environmental Safety **

Training

Test
Within 90 days of hire
First Aid Registration Within 30 days of hire
HCBS Provider Training

Training

Test

Within 30 days of hire
HIPAA Privacy and Security 

Training

Test
Within 30 days of hire
Limited English Proficiency 

Training

Test
Within 90 days of hire
Person-Centered Planning

Training

Test

Within 30 days of hire
Recipient Rights Orientation Registration Within 30 days of hire
Recipient Rights Refresher 

Training
Test

1-year after completing RR Orientation
Trauma-Informed Care 

Training

Test
Within 90 days of hire
As Needed Trainings based on an Individual's Plan of Service or as Required by Provider Agency
Body Mechanics

Training

Test

As required in IPOS
Documentation 

Training

Test

As required in IPOS
Nutrition

Training

Test

As required in IPOS

**For ABA Providers, these trainings are required within 1-year of hire. Environmental Safety is only required initially.