Training Information

Training requirements are set by Mid-State Health Network, MDHHS, and CMHA-CEI. Accepted trainings include those from any other CMH, courses vetted by the State Training Guidelines Workgroup (STGW) on Improving MI Practices (does not include in-person trainings), CMHA-CEI in-person training and CMHA-CEI online trainings/tests listed below.  A-Contract Home staff must complete non-classroom trainings online through KnowledgeCity (see further information below). Provider created trainings need to be vetted and approved by the CMHA-CEI Training Unit Coordinator prior to being used to ensure the training meets all quality standards and guidelines. Contact Bridget Doyle at doyle@ceicmh.org for more information on approval for provider created trainings.

Current Training Dates and Registration Links

Key Contacts for Questions about Training:

Training Unit Contact Info

Quality Advisor Contact Info

KnowledgeCity: Training Platform for A-Contract Providers

A-Contract Home Staff are now required to complete the former paper-based trainings online through KnowledgeCity.  The Training Unit will no longer accept any paper-based tests sent in for grading from A-Contract Home Staff.  Please see the link below for instructions and video tutorials for logging in and completing required trainings.  If you need further assistance, please contact Bridget Doyle or Jennifer Wrather at the training unit. Other Contract Types may be added to KnowledgeCity in the future.

Improving MI Practices: Training Platform for all Contract Types

Improving MI Practices has many non-classroom trainings that would be accepted by CMHA-CEI. Below is the instruction page on how to sign up as an individual. The equivalent IMP classes are listed on the below contract grids. A-Contracts can utilize IMP for Recipient Rights only. If you have questions, please contact the Training unit, your assigned Quality Advisor, or the general Quality Advisor email listed above.

Classroom Clipboard: Test Taking Platform for all Contract Types (excluding A-Homes) 

Classroom Clipboard is a website to take required non-classroom based tests. Refer the the "Required Training" table for the training powerpoints, then click on the "Test" link. This will take you to CMHA-CEI's Classroom Clipboard page. Depending on the required trainings you need (refer to applicable contract type training grid below), you will click the "Take Test" link next to the training title. Ensure to screenshot your final score (must be 80% or above) or download your completed test. Classroom Clipboard does not hold records. Below is an instruction page and instruction powerpoint about completing tests on Classroom Clipboard. 

Training Requirements

Please review the applicable training grid for your agency so you are aware of contractually required trainings for your staff, along with the time frames in which these trainings must be completed.

Required Trainings and Test Links

(A-Home contracts must utilize KnowledgeCity and cannot complete trainings by using the below links)

Training Training and Test Links Initial Requirements Recurring Requirements Review Date
Appeals and Grievances  (BCBA Only)

Training

Test
Within 90 days of hire Annually

9/30/2025

Blood Borne Pathogen and Infection Control

Training

Test

Within 30 days of hire Annually 9/30/2025
Basic Health & Meds Registration Within 90 days of hire or prior to administering medications (whichever comes *first*) N/A

N/A

Medication Refresher Registration 2 years after completing Basic Health & Meds Every other year

N/A

Corporate Compliance 

Training
Test

Within 90 days of hire Annually

9/30/2025

CPR Registration

Within 30 days of hire (Must complete First Aid prior to attending CMHA-CEI CPR Course)

Every other year

N/A

Cultural Competency and Diversity **

Training

Test

Within 90 days of hire Annually

9/30/2025

De-Escalation Skills 

Training

Test
Within 90 days of hire N/A

9/30/2025

Environmental Safety **

Training

Test
Within 90 days of hire Every 3 years**

9/30/2025

First Aid Registration Within 30 days of hire Every other year

N/A

HIPAA Privacy and Security 

Training

Test
Within 30 days of hire Annually

9/30/2025

Limited English Proficiency 

Training

Test
Within 90 days of hire Annually

9/30/2025

Person Centered Planning

Training

Test

Within 30 days of hire Annually

9/30/2025

Recipient Rights Orientation Registration Within 30 days of hire N/A

N/A

Recipient Rights Refresher 

Training
Test

1-year after completing RR Orientation Annually

9/30/2025

Trauma Informed Care 

Training

Test
Within 90 days of hire N/A

9/30/2025

As Needed Trainings based on an Individual's Plan of Service or as Required by Provider Agency
Body Mechanics

Training

Test

As required in IPOS As required in IPOS

9/30/2025

Documentation 

Training

Test

As required in IPOS As required in IPOS

9/30/2025

Nutrition

Training

Test

As required in IPOS As required in IPOS

9/30/2025

**For ABA Providers, these trainings are required within 1-year of hire. Environmental Safety is only required initially.