Crisis Services

Adult Crisis ServicesKeyboard button with that says "Help!" instead of the letter "J"

Walk In or Call 24 Hours a Day

Crisis Services
Community Mental Health Building
812 E. Jolly Road, Lansing, MI 48910
Map

Telephone: (517) 346-8460
Toll free: (800) 372-8460
Hearing Impaired: (800) 649-3777

All information shared with us will remain private and confidential unless you are in immediate danger of seriously injuring yourself or others.

The CMHA-CEI Crisis Services Department provides 24 hour, seven day per week, triage for persons experiencing a psychiatric emergency. The Crisis Services Department provides evaluation and screening for inpatient psychiatric hospital admission for persons with Medicaid or those who are uninsured. Persons with commercial mental health coverage are typically directed to contact their health plan for authorization should psychiatric hospitalization be necessary. Crisis Services staff may assist with various aspects of the voluntary or involuntary psychiatric admission process, and may provide limited assistance to family members or others seeking to have a person evaluated for hospitalization. Crisis Services staff work closely with the Adult Mental Health Services Crisis Recovery Team to seek alternatives to psychiatric hospitalization if and when such would be reasonable. The Crisis Services Department evaluates persons who are medically stabilized first, and staff work closely with area hospital emergency departments to ensure persons are suitable candidates for mental health evaluation and that a medical condition does not result in an inaccurate mental health diagnosis.

Additional Crisis Resources

Children's Crisis Services

In a crisis, seconds can seem like a lifetime. Children's Intensive Crisis Stabilization Services are here to help.

Every family's definition of crisis is unique to them. Our intensive crisis stabilization services are person- and family-centered, allowing you to use the services that will best fit your family's needs in that moment. We are a state-certified intensive crisis stabilization program, which means that our highly trained staff have a wide variety of specialized services available to respond to your family's needs.

Find more information about state-certified intensive crisis stabilization programs.

 

Crisis Services Walk-In Centers

Telephone: (517) 346-8008
Non-Emergency: (517) 346-8318
 
Our Crisis Walk-In Centers offer:

Mobile Crisis Response

Monday - Friday 10:00 am - 10:00 pm

Mobile Crisis Response provides crisis intervention, connection to services, and prescreens for psychiatric hospitalization. It also:

 

Urgent Care Programs

Urgent Care Programs provide connection to services and:

 

Help is Here

One in five U.S. youth will experience a mental health challenge at some point during their life. Young people struggle with depression, anxiety, anger, thoughts of self-harm, and even thoughts of suicide. Children's Intensive Crisis Stabilization Services is here to provide the supports your child needs to manage an emotional, behavioral, or psychiatric crisis. Help is here in your home, school, or other community setting - no matter what your insurance status is.

Call Children's Crisis Services today at (517) 346-8008, and let us walk with you and your child as you make your way out of crisis and into the life you both want to live.