Dear Network Provider:
We are pleased to offer this online Network Provider Manual for Community Mental Health Authority of Clinton, Eaton and Ingham Counties (CMHA-CEI) for your review. This manual contains information about this organization and its policies and procedures and other information you may find useful. The purpose of this manual is to familiarize you with our organization and how we operate, so that we can work together efficiently and effectively to provide care and services to our mutual consumers. We hope you use this manual as a resource to find answers to questions about CMHA-CEI services and operations.
In the future, we will update the information found in this Manual, so please check back from time to time. In the meantime, if you have questions regarding content, please contact your service representative or program liaison, or feel free to contact the CMH Contract and Network Administration office at (517) 346-8258. We welcome your feedback and suggestions about information to include that would be helpful to you. We appreciate your participation in our Provider Network and the services you provide to consumers of this agency.
Contract/Network Administrator
You can download any of the files listed below by clicking on their title.
Provider Application
Step 1: To begin the process of becoming an approved network provider, complete the provider application by clicking the below link:
Step 2: Once the provider application has been completed, download the below two forms, complete them, and email them to
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General Information
Community Mental Health Authority of Clinton, Eaton, Ingham Counties - Administration Policies and Procedures
Clinical Policies and Procedures:
Recipient Rights Policies and Procedures:
Overview of Required Recipient Rights Policies*
- Recipient Rights Policy
- Recipient Rights Procedure
- Appeals and Grievances Policy
- Appeals and Grievances Procedure
- Family Planning and Health Information
- Fingerprinting, Photographing, Audio Taping, Video Taping, and Use of One-Way Glass Policy
- Fingerprinting Procedure
- Abuse, Neglect, or Mistreatment of Recipients
- Confidentiality and Privileged Communication Policy
- Confidentiality and Privileged Communication Procedure
- Treatment by Spiritual Means Policy
- Treatment by Spiritual Means Procedure
- Qualification and Training for Recipient Rights Staff of CMH Network Providers Policy
- Qualification and Training for Recipient Rights Staff of CMH Network Providers Procedure
- Treatment with Dignity and Respect Policy
- Treatment with Dignity and Respect Procedure
- Freedom of Movement Policy
- Freedom of Movement (Residential) Procedure
- Services Suited to Condition Policy
- Services Suited to Condition Procedure
- Access to Entertainment Materials, Information, and News Policy
- Access to Entertainment Materials, Information, and News Procedure
- Comprehensive Examinations Policy
- Comprehensive Examinations (Inpatient) Procedure
- Property and Funds Policy
- Property and Funds (Residential) Procedure
- Resident Labor (Residential)
- Communication and Visits Policy
- Communication and Visits Procedure
- Admission and Orientation to Programs Policy
- Advance Directives for Health Care Policy
- Consent to Treatment and Services Policy