Mental Health Crisis Help

Community Mental Health offers walk in or call crisis 24 Hours a Day (Walk-in services are for those in immediate crisis and cannot wait for an appointment). Contact Us to get directions to the CMH Building. Crisis services provides crisis intervention, assessment, and screening for voluntary and involuntary psychiatric hospitalization.
Toll Free: 800.372.8460
Local: 517.346.8460
TTY: 517.267.7623
Mental Health Crisis

All FAQs

FAQs - All FAQs

How can I get referred to CATS?  Inmates can send a “kite” requesting services, or requests can come from the Judge, Probation Officer or inmate’s attorney, as part of the inmate’s sentencing.  Referrals can also come from family and friends calling the program or CATS Emergency Services staff.

How is CATS funded?  CATS is a publicly funded program, with typically no cost to clients, unless they are on work release; in those cases a sliding fee scale and co-pays may apply.
What is the admission criteria?  Clients must have a willingness to participate in treatment; be stable and able to participate in treatment (if there is an additional mental health issue identified) and have a history of abusing substances, including prescription drugs.
How long does it take to get admitted into CATS?  CATS is bound by the same standards as other outpatient programs, and can sometimes take up to two weeks to begin treatment, depending on the number of referrals and/or availability on therapists’ case loads.

How long is the CATS program?  CATS treatment is tailored to meet the needs of each individual client and length varies depending on the length of the individual's sentence and therapy groups they attend.

Can I continue my treatment after I am released from jail?  Those clients who desire to continue in treatment will be transferred to another provider and/or support groups upon release, with assistance from our case manager.

What is CATS “Emergency Services”?  Emergency Services (ES) staff are available for those inmates who are identified as being “at risk” of self harm and those who appear to need closer monitoring.  These staff work closely with Crisis Services staff at CMHA-CEI, for those needing further evaluation and possible hospitalization for safety reasons.

Who identifies inmates needing ES referrals and monitoring?  Referrals can come from family, friends, courts, Probation Officers, attorneys, other inmates, CMHA-CEI staff, ICJ staff and other sources in the community who have knowledge of previous or current self-harm and mental health issues.

How does an inmate get referred to CATS ES?  Inmates are referred through phone calls, kites, verbally from CMHA-CEI or ICJ staff or through ICJ incident reports that may identify mental health concerns.

How long does it take to be evaluated by CATS ES staff?  CATS ES staff see inmates within 24 hours of the initial referral, to evaluate for suicide risk, and then determine how often, if at all, they need to continue to monitor the inmate to keep them housed safely (exception:  weekends & holidays).

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